Refund Policy for Hope Floats Slime Co. LLC

Refund policy

Thank you for your interest in our slime! We hope you love them as much as we do!

Please read the following.

Refunds may be issued for the following reasons: Note, Exclusions may apply due to certain circumstances.

(In most cases we send replacements when an error has been made.)

Order arrived Broken.

Order was not delivered.

Wrong Order was received.

Refunds are not Issued for the following reasons:

No longer in need of product.

You added to much activator or didn't read directions

You gave to your child without monitoring and they added too much activator

Deciding to cancel order post shipment.

Scent preference as scents are subjective to the customer.

Accidentally ordering and informing us after the order has shipped.

Order delivered to the wrong address due to invalid address given by customer.

No picture/video proof of defective product.

Returns are not accepted once the original packaging (shipping envelope) has been opened.

Refunds are not issued until 14 days from the ship date.

Refunds are not issued for orders 2 months (8 weeks) after the shipment date.